General terms and conditions of business
Scope
These terms and conditions apply to all services relating to holiday apartments and additional services from
Bernd Semisch
Behaimweg 4
42659 Solingen
Deutschland Phon.: +49 (0)160 97475018
E-Mail: bernd.semisch@gmail.com
Made by private customers
Private customers in this sense are persons residing in the Federal Republic of Germany, provided that the services booked by them cannot be attributed to their commercial or self-employed professional activity.
Conclusion of contract
The presentation of our services represents only a non-binding offer on our part. Upon your booking request, you will receive a booking confirmation and a request for a deposit, or in the case of a short-term booking, the total amount, to be paid by email to the email address you provided. The binding booking and thus the contract are concluded upon receipt of the booking confirmation. You will receive an email to the email address you provided confirming receipt of payment.
Prices
The prices quoted are final prices including VAT. The amount applicable is the amount stated at the time of the binding order. Extra costs Utilities such as water, electricity and heating are included in the rent.
Payment
Die Bezahlung erfolgt mittels Überweisung.
Late payment
The €100 deposit must be paid within 5 days of booking. The remaining balance must be paid 30 days before arrival. If these deadlines are not met, the landlord reserves the right to cancel the booking in order to rent the apartment to other guests. If the final payment is not made, the deposit of €100 will not be refunded.
Unless a stay is impossible due to COVID-19, all payments will be refunded.
Cancellation policy
Bookings can be canceled free of charge up to 30 days before departure. For cancellations up to 5 days before departure, 50% of the booking amount will be refunded. After that, the entire booking amount will be retained. Unless a stay is impossible due to COVID-19, all payments will be refunded.
Handover of the rental property; complaints
The rental property will be handed over from 10:00 AM on the day of arrival. The property will be handed over to the tenant in a clean and contractually agreed condition. If any defects are found upon handover or the inventory is incomplete, the tenant must immediately notify the keyholder/landlord. Otherwise, the property will be deemed to have been handed over in perfect condition. If the tenant takes over the property late or does not take it over at all, the full rental price remains due.
Careful use
The tenant undertakes to use the rental property with care, to comply with the house rules, and to be considerate towards the other residents and neighbors. The landlord/keyholder must be informed immediately of any damage, etc. The rental property may only be occupied by the maximum number of people stated in the contract. Subletting is not permitted. The tenant is responsible for ensuring that the roommates comply with the obligations of this contract. If the tenant or roommate blatantly violates the obligations of careful use or the house rules, or if the apartment is occupied by more people than the contractually agreed number, the landlord/keyholder can terminate the contract without notice and without compensation. Keeping animals is strictly prohibited. Return of the rental property On the day of departure, the rental property must be vacated and returned clean by 10:00 a.m. The tenant is responsible for any damage or missing items.
Liability
(1) In cases of slight negligence, the landlord's liability is limited to the breach of essential contractual obligations and is limited to foreseeable damage. This limitation does not apply to injury to life, limb, or health. The landlord is not liable for other damages caused by slight negligence due to a defect in the holiday apartment.
(2) The personal liability of legal representatives and vicarious agents for damages caused by them through slight negligence is excluded. Applicable law: The contract concluded between you and the landlord is subject exclusively to the law of the Federal Republic of Germany.
Place of jurisdiction
The court at the landlord’s place of residence has local jurisdiction for all disputes arising from the rental agreement. Dispute resolution General information obligations regarding alternative dispute resolution pursuant to Art. 14 (1) of the ODR Regulation and Section 36 of the Consumer Dispute Resolution Act (VSBG): The European Commission provides a platform for online dispute resolution (ODR), which you can find at this address: http://ec.europa.eu/consumers/odr/ . We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
Final provisions
(1) Should individual provisions of this contract be or become invalid or void in whole or in part, the validity of the remaining provisions of the contract shall not be affected, provided that one of the contracting parties is not unreasonably disadvantaged as a result.
(2) Any changes or additions to this contract must be made in writing.
